b'ROADMAP TO RESILIENCEThe ability for nonprofits to respond quickly and with adequate resources is essential inanydisaster,butparticularlywiththeCOVID-19pandemicanditsever-shifting demands on public health infrastructure. AswediscussedinourVolume6report,aroadmaptoresilienceisimportantfor charities to lay out and follow. The COVID-19 pandemic has been a crucible that many charities have not survived, and for the ones that did, the global pandemic provided an unintended and quick learning curve. Lets review the elements of resilience and the strategies charities are using to prepare themselves for future challenges.Building ResilienceOverthecourseofCAFAmericasresearchontheimpactofthepandemic,we have observed six thematic areas to a charitys ability to survive such a significant disruptiontotheiroperations,finances,andstaff.Theseareasaretechnology, communications, finance, fundraising, DEI, and leadership.FinanceAreas critical to charities long-term success include building and sustaining financial reserves, strategic planning, contingency planning, and developing a risk management framework. LeadershipWhile the majority of charities expressed confidence in leadership, there is still a need for improved skills and planning. Nearly 60% of charities surveyed indicated an interest in building their change management skills during and beyond the crisis. Other identified skills to improve include strategic planning, building crisis-resilient teams, organizational mental health and wellbeing, and effective internal communication and staff engagement. PAGE14CAF AmericaSurvey, Volume 8 | Lessons in Disaster Philanthropy| cafamerica.org'