Caitlin Wallace

Director, Technology Services

I am the Director of Technology Services at CAF America. The Technology & Cybersecurity team manages the strategy and implementation of our technology systems and services. The department’s strategy is directed at creating transparency and fluidity within our systems so donors and grantees alike can have a seamless experience. My responsibilities include executing the department’s strategy, managing relationships with technology vendors, and working closely with Business Development and Donor Services to onboard clients that wish to integrate with CAF America’s technology. 

I joined CAF America in 2016 as an associate on the Grants Services team, and have held several positions since then. I am always impressed with the innovative and unique ways CAF America’s grantees approach their issue areas. The nonprofit sector is evolving in new ways, and CAF America is poised to see the cutting edge in sustainability, health, and education. In my spare time I listen to music, old and new. I also find great joy in affirming how handsome Doug, my Tuxedo cat, is.

I am a graduate of the Maxwell School of Citizenship and Public Affairs at Syracuse University. While my field of study wasn’t technology focused, my curiosity developed into a love of efficiency. Paired with institutional knowledge gained over the years, I am helping drive CAF America’s technology strategy and enjoying it! I am certified in Anti-Money Laundering (AML/CFT) by the Society of Trust and Estate Practitioners (STEP).

CAF America Employee of the Year 2019